Blogger Buzz: Improving Our Communication of Blogger Service Interruptions
By Eddie Kessler, Blogger Engineering ManagerAfter a recent service interruption, we started talking about how we could improve our communications about these (hopefully infrequent) issues. Going forward, in the case of significant service interruptions, we plan to publish a post mortem on the Blogger Status blog within 3 business days to provide details about what went wrong and what we're doing to help prevent similar problems in the future.
During any outage, we try to keep the Blogger Status blog updated once we know about an issue. Of course sometimes — as was the case on Saturday — affected users who cannot reach Blogger cannot reach the Status blog either. In such cases, we will try to post updates on the Blogger account on Twitter to keep users apprised of what we know and when we expect a resolution.
We don't like it when our users experience problems like what we saw on Saturday, but we hope the combination of transparency about around these issues and a our commitment to learn from our mistakes will help assure you that we're doing everything we can to keep Blogger a robust and reliable service for you. As always, thank you for using Blogger.
2 comments:
please help me for that on Saturday may not edit your posts on my blog, I see a code BX-wpcg7c, working four days have passed and I do not need help, what should I do?
For the last three days the transliteration in Tamil language is not appearing in my blogger new post. I am not able to use transliteration in the blogger to compose matters directly.
My blogger :- http://santhipriyaspages.blogspot.com
Location: Bangalore, India
Will you kindly help sort it out?.
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