Wednesday, August 23, 2006

Categorically Speaking

| More

Categorically Speaking

A wise man once said, 'Organization is paramount.' I'm not sure when this was first uttered; it could have slipped out while constructing Manhattan's downtown grid or connecting the green spaces of Berlin, but I agree. I like to have my clothes organized in drawers, my shoes organized against the wall, my money alphabetically organized in my wallet by president, and my Friends list organized according to available, busy, idle, and offline. It's mitigating. It's rational.

I want to share the joy of organization with all you Talkers out there. While we're making it easier to communicate in a number of ways, we should also make it easier for you to ask and answer questions about Google Talk. Of course, it may take a Talk engineer or a member of Talk support to answer some questions, but I think other users are a great resource - especially because there are millions of them.

We created Google Talk Help Discussion nearly a year ago, and until recently, there weren't any categories to organize the group. It was one hefty, unkempt sea of Talk knowledge. Oh, the sea was unfettered; it was confounded. Now, you can read and post messages under the appropriate category heading (About Google Talk, Problem-solving, Calls, Chats, and Voicemail, Third Party Clients). You can also read all the past discussions.

Log in to Google Talk, click Help, and then click user support discussion forum on the right side of our Help Center. Or just visit Talk Help Discuss, but you'll need to log in to your Google Account in order to post. This is an opportunity for Talkers to share practical information more efficiently. Categorically speaking, this is paramount.

Matt Baker
Online Operations Coordinator

URL: http://googletalk.blogspot.com/2006/08/categorically-speaking.html